Relatively Few Complaints About Toyota
NEW YORK (CNNMoney.com) — Despite a torrent of high-profile recalls that have tarnished Toyota’s once stellar reputation, a study published Wednesday reveals that the automaker actually gets fewer customer complaints per car than the majority of its competitors.
Edmunds.com reviewed more than 200,000 complaints filed with the National Highway Traffic Safety Administration (NHTSA) over the last decade and found that Toyota ranked 17th among the top 20 automakers in the overall number of complaints per vehicle sold.